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Oak Park Community Pharmacy
Privacy Legislation
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New federal privacy legislation came into effect on January 1, 2004 and the details are slowly being worked out as time goes by. The purpose is to help protect the confidentiality of your personal information.
 
Oak Park Community Pharmacy has never sold patient information to third parties.

What we do with the information we collect from you:
  • All information is used only to dispense prescriptions in a safe and effective matter, checking for drug or food allergies and for drug interactions. We are also required to meet our federal and provincial legal obligations.
  • Information is shared with your physician only if you give permission. This is usually understood to be the case if you are under a physician's care.
  • Information is shared with your drug insurance plan if they request it. You will have already signed a release for this, which they keep on file.
  • Information is NOT given to the police unless they have a warrant (court order).
  • Information is NOT given to relatives or friends without your consent. [Important: children under the age of 16 years old are considered to be under the care of (both) parents or immediate caregivers such as a nanny or grandparent].
  • Information is NOT given to other insurance companies, government agencies or to lawyers without your written permission.

What information we require from you and why:

  • Patient name and address are a legal requirement.
  • Patient (or caregiver) phone numbers may be requested in order to contact the patient regarding relevant pharmacy issues. They are never given out to any third party.
  • Patient date of birth may be required in order to fill a pay-direct drug plan prescription or to ensure age appropriate drug therapy and dosing.
  • Patient OHIP number or drug plan numbers may be required to fill pay-direct drug plan prescriptions.
  • We may ask for your medical history and current drug therapy (prescription, over-the-counter, alternative) in order to determine the suitability of your prescription.
  • Similarly, if you are purchasing an over-the-counter medicine we may also ask you for your current symptoms in order to make sure that your purchase is appropriate. We do not diagnose.

Teenagers
 
It is important to remember that parents are not allowed to access to prescription information for any child 16 years of age or older unless that child gives permission directly to the pharmacy staff.

The list above is not meant to be all inclusive. It may change as the new legislation is rolled out, tested and challenged.